Effective Date: 18/11/2024
Do In Marrakech (referred to as “we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services.
By accessing or using our website and services, you agree to the collection and use of your personal information in accordance with this policy.
1. Information We Collect
We may collect and process the following data about you:
- Personal Identification Information: Name, email address, phone number, and billing information.
- Booking Information: Details of the tours, hotels, or services you book with us.
- Device and Usage Data: Information about your device, including IP address, browser type, operating system, and usage data like pages visited and time spent.
- Payment Information: Payment details, such as credit card numbers, when you make bookings through our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide our services: Process and fulfill your bookings and provide customer support.
- To improve our website and services: Analyze website traffic and user behavior to enhance your experience.
- To communicate with you: Send newsletters, promotions, and updates related to your bookings or other relevant content.
- To comply with legal obligations: Fulfill legal and regulatory requirements.
3. How We Protect Your Information
We take the security of your personal information seriously and implement appropriate physical, electronic, and managerial procedures to safeguard it. This includes encryption for sensitive data, secure servers, and regular security audits.
However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
4. Sharing Your Information
We may share your personal data with third-party service providers who help us in the operation of our services, such as:
- Payment processing companies
- Email marketing providers
- Tour partners or hotel providers
- IT and hosting services
We will never sell your personal information to third parties. Any data shared with third parties will only be used for the purpose of providing the services you requested.
5. Cookies
We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Cookies are small files stored on your device that collect information about your browsing behavior.
You can control the use of cookies by adjusting the settings in your browser. However, disabling cookies may limit your ability to use some features of our website.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Correct any inaccuracies in your personal data.
- Request the deletion of your personal data (where applicable).
- Withdraw consent to the processing of your personal data at any time.
To exercise any of these rights, please contact us at [Your Contact Email].
7. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before submitting any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page, with an updated effective date.
9. Contact Us
If you have any questions or concerns regarding our Privacy Policy, or if you wish to exercise any of your rights, please contact us at:
Do In Marrakech
Email: [Your Contact Email]
Phone: [Your Contact Phone Number]